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Non-Discrimination Policy

Hospice of Hope’s non-discrimination policy in intended to treat you fairly and to fully comply with Federal civil rights laws. We do not view or treat people differently based race, color, national origin, age, disability, or sex.

If you need assistance with any of the information we provide, please let us know. We offer services that may help you such as:

  • Qualified sign language aids for people with disabilities to communicate effectively with us.
  • Written information in other formats (large print, audio accessible electronic formats, etc.)
  • Provides free language services / interpreters to people whose primary language is not English.

If you need any or all of these service please contact our Director of Clinical Services. If you believe that Hospice of Hope has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, please let us know. You have the right to file a grievance with our Civil Rights Coordinator using the information below:

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, we are available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 or 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at www.hhs.gov

Translation Services

Hospice of Hope offers, free of charge, translation assistance. To inquire and/or begin sieves call 1-888-808-9008 and use PIN 2031980. Hospice of Hope complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Nondiscrimination Notice Document

English: Attention: If you do not speak English, language assistance services, free of charge, are available to you. Call 1-888-808-9008 PIN 20319500.

Español (Spanish): Atención: Si no habla inglés, los servicios de asistencia lingüística están a su disposición gratuitamente. Llame al 1-888-808-9008. PIN 20319500).

繁體中文 (Chinese):注意:如果您不會說英語,免費提供語言援助服務。致電1-888-808-9008。 PIN 20319500

Deutsch (German): Achtung: Wenn Sie kein Englisch sprechen, stehen Ihnen sprachliche Hilfeservices kostenlos zur Verfügung. Rufen Sie 1-888-808-9008 an. PIN 20319500).

Tiếng Việt (Vietnamese): Chú ý: Nếu bạn không nói được tiếng Anh, các dịch vụ trợ giúp ngôn ngữ, miễn phí, có sẵn cho bạn. Gọi 1-888-808-9008. Mã PIN 20319500.

عربية (Arabic): ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-855-492-0812 رقم هاتف الصم والبكم:117 – 1-888-808-9008 pin 20319500.

Srpsko-hrvatski (Serbo-Croatian):Пажња: Ако не говорите енглески, услуге помоћи језика, и то бесплатно, на располагању су вам. Цалл 1-888-808-9008. ПИН-20319500.

日本語 (Japanese): 注意:英語を話さない場合は、無料で言語支援サービスを利用できます。 1-888-808-9008までお電話ください。 PIN 20319500.

Français (French): Attention: Si vous ne parlez pas anglais, des services d'assistance linguistique, gratuitement, sont à votre disposition. Composez le 1-888-808-9008. PIN 20319500.

한국어 (Korean):주의 : 영어를 할 수 없다면 무료로 언어 지원 서비스를 이용할 수 있습니다. 전화 1-888-808-9008. PIN 20319500.

Deitsch (Pennsylvania Dutch): Let op: Als je geen Engels, de taal hulpdiensten gratis te spreken, zijn voor u beschikbaar. Bel 1-888-808-9008. PIN-code 20319500.

नेपाली (Nepali): ध्यान: तपाईं अंग्रेजी, भाषा सहायता सेवाहरू, नि: शुल्क कुरा भने, उपलब्ध छन्। 1-888-808-9008 कल। पिन 20319500.

*Cushite/ Oroomiffa (Oromo): XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilaa 1-855-492-0812 (1-888-808-9008 PIN 20319500).

Русский (Russian): Внимание: Если вы не владеете английским языком, вам доступны бесплатные услуги по языковой поддержке. Позвоните по телефону 1-888-808-9008. PIN 20319500.

Tagalog (Tagalog – Filipino):Attention: Kung hindi ka nagsasalita ng Ingles, wika serbisyo ng tulong, nang walang bayad, ay magagamit sa iyo. Tumawag 1-888-808-9008. PIN 20319500.

Ikirundi (Bantu – Kirundi): ICITONDERWA: Nimba uvuga Ikirundi, uzohabwa serivisi zo gufasha mu ndimi, ku buntu. Woterefona 1-888-808-9008 PIN 20319500.

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